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Contact us, Reservations, Policies

  
                                     



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Auberge de la Rivière Matapédia

Owner                    André Bélaieff
Address                  726 Chemin du Rang A, Routhierville, QC G0J 2A0
Phone                     (+1) 418-756-3174
Tool free                 1 844 518-3174

Email                       contact@aubergedelarivierematapedia.com




Fishermen and Hunter reservations
(american and europeen plan)
  • For all reservations a deposit in (Canadian dollars $) of 50% of the total amount of your trip is required to guarantee your stay.
  • You will receive a confirmation, a receipt and a detail discription of your reservation.
  • The balance is due 60 days prior to your sheduled arrival.
  • Any reservation comming from fishermen using (B&B) visitor prices to reserve there stay via our reservation platform or thru our partners, will not be accepted and honered.

    When you make a reservation, we guarantee it within the limits indicated below. As such, we invite you to protect yourself by contracting a travel insurance. 


Payments

  • At the time of your reservation, you can settle your deposit with a credit card (in season), certified check, interac, bank transfert or by PayPal.
  • Deposit must be received within a reasonable periode of time.
    We will hold your dates for 10 days, thereafter they become available.
  • Final payment is due 60 days prior to you schedule arrival.
  • You will receive a confirmation, a receipt and a detail discription of your reservation.



Fishermen and hunters cancellations
  •  are not refundable unless a replacement is found or an alternative booking is made within the current fishing season.
  • For cancellations less than 60 days prior to your trip, we do not reimburse.

(B&B) Visitor-Tourist reservations                                                                                        

  • All all time via our web site or by telephone with your credit card informations.
  • A 40% in deposit in (CND $) is required for 2 nights and more. 
  • No deposit is required for a one night stay


Group reservations  (2 rooms and more)    

  • All all time via our web site or by telephone with your credit card informations.
  • For all reservations a deposit of 40% in (CND $) of the total amount of your trip is required to guarantee your stay.



(B&B) Visitor-Tourist and Group Cancellations

  • In case of a cancellation prior to 14 days before the date of arrival, we do not charge any fees. 
  • In case of a late cancellation or no show, we will charge the full amount of the reservation on your credit card

Check in - Departure time

  • Fishermen : 14h00 - 10h00
  • Tourist and groups : Between 16h00 and 22h30 – 10h00
  • Parking is free
For late arrival after 22h30 please advise us in advance.


Pets

Pets can be allowed in the lodge, (only at our discretion) 
  • Pets can be admited on a prior demand from our guest, case-by-case.
  • (A supplement and restrictions will apply).


Lunch and diner for fishermen and tourist clients at the lodge                                                    

Reservation are to be made 48 hours in advance. The lodge menu is available on request.
Having a catering service, we must comply with MAPAQ's health regulations.
This is why it is forbidden to eat food on place that is not prepared by our staff at the lodge. 



Internet 

Internet access to get your email is included in the price
Being serviced by a satelite, our utilisation capacity is very limited, we ask you to limit your use 
of internet only for your emails. Thank you for your colloboration and understanding. 

Cell Phone

Please be aware, been located in the heart of nature, that unfortunately no signal is available at the lodge and surroundings.